The Ignition Suite.
Six modules that run the parts of a business nobody has time for. Buy one. Add the rest when you're ready. Everything reports to one page a month.
Ember
Your phone, answered.
Ember picks up when nobody can: after hours, lunch, or when the line is busy. She knows your hours and services, takes a callback request with a confirmed name and number, and emails the office before the caller hangs up. No voicemail. No lost caller. Add Flare for emergency intake and a live transfer to your on-call line.
Ember runs on your existing phone number. Calls forward to her after a set number of rings during the day and straight through when you're closed. She never says "call the office" to someone who already did. Every callback request lands in your inbox with the caller's name, number, and best time, before the call ends.
Beacon
Found on the map.
We claim and clean up your Google Business Profile, ask your happy customers for reviews at the right moment, draft a reply to every review in your voice for you to approve, and keep your profile fresh every month. Google notices. So do the people searching.
Most profiles we inherit have the wrong hours, missing services, and a year of silence. We fix that first. Then every happy customer gets a short, timed request for a review, every review gets a drafted reply in your voice for a one-tap approval, and the profile gets a fresh post each month. You see the map ranking move in Lantern.
Hearth
Built to book, not just to look.
Fast, mobile-first, and written to rank for what you actually do. Booking form, service pages, team bios. Updates handled for you.
Built on the same stack we use for every client, hosted on Cloudflare, and written around the services you offer and the questions people ask before they book. Pages load fast on a phone in a parking lot, which is where people actually read them.
Kindling
Paperwork done before they arrive.
New patients and new clients complete their forms by phone or on your site. The office gets it organized and ready. No clipboards.
New patients and new clients answer intake questions by phone or on the site before the visit. You receive a clean summary. Nothing is stored on this website.
Rekindle
People who come back.
Overdue patients and past customers get a friendly nudge to rebook. Revenue from people who already trust you.
Patients who are overdue, clients who stopped coming, and past customers get a friendly reminder to rebook, timed to the service. Every rebooking is counted in Lantern.
Lantern
One page a month.
Calls answered, reviews earned, map ranking, bookings recovered. Proof the system is working. Free with any two modules.
Nothing to log in to. Lantern arrives as one email on the first business day of the month, with last month beside this month so you can see the direction. If a number moves the wrong way, the note says why and what we're doing about it.
Flat fees. No contracts. No surprises.
| Module | Setup | Monthly | Availability |
|---|---|---|---|
| Hearth (Website) | $2,000 to $3,500 | $500 | Available now |
| Ember (Phone Agent) | $650 | $200 | Available now |
| Ember with Flare (Emergency Dispatch) | $1,000 | $350 | Available now |
| Beacon (GBP and Reviews) | $500 | $250 | Available now |
| Kindling (Intake) | $750 | $150 | Coming 2027 |
| Rekindle (Recall) | $750 | $250 | Coming 2027 |
| Lantern (Reporting) | none | Free with 2+ modules | Available now |
Hearth (Website)
- Setup
- $2,000 to $3,500
- Monthly
- $500
- Availability
- Available now
Ember (Phone Agent)
- Setup
- $650
- Monthly
- $200
- Availability
- Available now
Ember with Flare (Emergency Dispatch)
- Setup
- $1,000
- Monthly
- $350
- Availability
- Available now
Beacon (GBP and Reviews)
- Setup
- $500
- Monthly
- $250
- Availability
- Available now
Kindling (Intake)
- Setup
- $750
- Monthly
- $150
- Availability
- Coming 2027
Rekindle (Recall)
- Setup
- $750
- Monthly
- $250
- Availability
- Coming 2027
Lantern (Reporting)
- Setup
- none
- Monthly
- Free with 2+ modules
- Availability
- Available now
Website setup varies with page count and whether a migration from an existing site or email provider is needed.
Bundles
- Any two modules: 10% off the monthlies.
- Three or more (the full Ignition Suite): 15% off the monthlies.